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Hiring, but direct. A platform and talent marketplace where companies, recruiters, and skilled professionals work together to move from role brief to qualified shortlist faster.

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All customer stories

Case studyHubSpot Partner Agency · LATAM · May 17, 2026

How ThinkFuel hired a vetted LATAM operator without taking a single recruiter call

Diiirect ran the entire pipeline — sourcing, vetting, contracting, payments — so ThinkFuel only had to make one decision: who to bring on.

ThinkFuel logo
ThinkFuelHubSpot Partner Agency

The setup

ThinkFuel is a HubSpot partner agency that needed senior remote talent in Latin America. They knew the talent was out there. What they didn't have was a way to find it that didn't involve weeks of unqualified inbound, fragile contractor paperwork across borders, and a recurring monthly payments problem nobody wanted to own.

They had two real options. Build an in-house recruitment function — expensive, slow, off-mission. Or outsource the whole pipeline to someone who already had one running.

What was actually getting in the way

The friction wasn't "hiring." It was everything around hiring:

  • Interview load. Most LATAM-talent platforms route inbound straight to the buyer. ThinkFuel would have spent the first ten interviews filtering, not deciding.
  • Skill validation. Resumes are unreliable; first calls only catch the obviously unqualified. The real read takes a structured assessment, which they didn't have.
  • International contracting. Contractor agreements across jurisdictions, signatures, IP assignment, tax forms — none of it is hard once, all of it is annoying every month.
  • Payments. Recurring, multi-currency, with a paper trail the contractor's bank wouldn't flag. Another ops surface to maintain.
  • Coordination. Email + ATS + Notion + Slack + a payments tool isn't a workflow; it's a checklist of things to forget.

Each one is solvable in isolation. Together they're the reason most companies either over-hire locally or never get around to scaling globally at all.

How the engagement actually ran

ThinkFuel worked with a Diiirect account manager who ran the brief end-to-end. The candidate they eventually hired had already cleared Diiirect's standard validation stack before ThinkFuel ever saw the profile:

  • AI-assisted first-stage interview, scored against the role's signal requirements
  • Profile and credentials cross-checked against source systems
  • Structured pre-qualification based on the role's competency model
  • Skills assessment specific to the function being hired for
  • Final human review by a Diiirect operator before the candidate enters the shortlist

By the time ThinkFuel sat down to interview, every candidate they spoke to had already passed five filters. The conversation was about fit, not "are you who you say you are."

After the offer, Diiirect handled the rest: contract drafting and signature, onboarding paperwork, ongoing payments, and the day-to-day administrative coordination between the two sides. ThinkFuel didn't add a vendor in three new countries. They added one.

What changed

  • Zero recruiter cycles. ThinkFuel did not interview a single unqualified candidate.
  • One pipeline, not five. Sourcing, vetting, contracting, and payments live in one workflow with one point of contact.
  • No international ops debt. The legal and financial machinery is Diiirect's problem to maintain, not ThinkFuel's.
  • Permission to do this again. The hire wasn't a one-off — it's a repeatable motion. The next role is a brief, not a project.

About Diiirect

Diiirect is an AI-first remote recruitment platform. We help companies search, validate, shortlist, hire, and keep running global talent — combining structured workflows, skills assessments, and the operational infrastructure (contracts, payments, admin) most companies don't want to build themselves.

At a glance

Industry
HubSpot Partner Agency
Hired role
Senior remote operator
Talent region
LATAM contractor
Engagement
Long-term contract via Diiirect
What Diiirect ran
  • AI-assisted sourcing & vetting
  • Skills assessment & human review
  • Contract & onboarding
  • Ongoing payments & admin
Website
thinkfuel.ca
Published
May 17, 2026

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ARC Solutions wanted flexible access to specialized RevOps and Salesforce talent ahead of larger 2026 projects — without standing up an internal recruitment function. Diiirect ran the sourcing, vetting, contracting, and payments, and grew the engagement from one HubSpot operator into an ongoing pipeline.

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