Todos los puestos en Draidel
CRM Implementation Specialist
Lo que harás
- Configure and deploy HubSpot (Marketing, Sales, and Service Hubs) to meet each client’s specific needs.
- Integrate HubSpot with other tools and systems to streamline business processes.
- Conduct data migrations and set up automated workflows that enhance efficiency.
- Lead virtual discovery sessions to understand client goals, challenges, and existing processes.
- Map out optimal solutions and recommend best practices to maximize HubSpot’s capabilities.
- Collaborate with clients to design and implement sales, marketing, and service workflows.
- Host regular training sessions via Google Meet to empower clients with hands-on HubSpot knowledge.
- Provide documentation, how-to guides, and ongoing support resources for end users.
- Offer tips and best practices for sales enablement, inbound marketing, and customer success.
- Manage 10–12 client implementations concurrently, overseeing timelines, milestones, and deliverables.
- Proactively communicate progress, troubleshoot issues, and ensure on-time completion of tasks.
- Maintain relationships with clients to drive high product adoption and satisfaction post-onboarding.
- Analyze client data and CRM usage to identify areas for improvement.
- Suggest advanced strategies (e.g., lead nurturing, pipeline optimization, customer feedback loops).
- Share insights with the ThinkFuel team to refine and scale our onboarding process.
Lo que buscamos
- 3–5 years of hands-on experience with HubSpot or comparable CRM platforms (Marketing, Sales, and Service modules).
- Proven ability to implement complex CRM solutions including data migrations, integrations, and automated workflows.
- Project management skills—ability to balance multiple implementations while keeping clients engaged and informed.
- Excellent communication and presentation abilities; comfortable leading virtual trainings and client strategy sessions.
- Familiarity with marketing automation, inbound marketing principles, and sales process optimization.
- Diligent and organized approach to managing timelines, tasks, and client expectations.
