A short situational judgment test for customer-facing roles. You read eight realistic service scenarios and choose the most effective response to each. It measures judgment in handling upset customers, de-escalating tension, taking ownership, and knowing when to escalate. Auto-scored on completion.
Crea tu cuenta de diiirect y realiza la evaluación. Tu resultado verificado se adjunta a tu perfil para que los equipos que contratan directo vean pruebas de tus habilidades.