Device & Field Service Specialist · Confidential All open rolesWhat you'll do
- Receive, unpack, install, and set up devices at customer sites.
- Install and commission technical solutions and engineering devices, ensuring high standards of quality, safety, and schedule adherence.
- Support Engineering teams during prototype deployments at customer sites.
- Provide feedback to improve future designs, functionality, reliability, and serviceability.
- Service, maintain, troubleshoot, and repair installed solutions to ensure reliable operation.
- Configure devices according to customer and operational requirements.
- Provide on-call and on-site technical support when needed.
- Train customer operators on how to use the solution effectively.
What we're looking for
- B.Sc. in Engineering or a related technical field.
- 3–5 years of experience in assembly, field service, or technical support roles involving electronic equipment.
- Electrician certification is a plus.
- Familiarity with device programming, control logic, and troubleshooting methodologies.
- Strong analytical skills and a practical problem-solving mindset.
- Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement.
- Strong focus on safety, reliability, and quality.
- Willingness and ability to travel approximately 50% within the United States.
- Excellent English communication skills.
- Additional languages are a plus.
