Confidential company
Device & Field Service Specialist
About the role
We are hiring a US-based Device & Field Service Specialist to support the installation, commissioning, servicing, and ongoing maintenance of advanced technical solutions at customer sites across the United States. This role is ideal for someone with strong hands-on technical experience, particularly with electronic equipment, industrial devices, prototypes, or field-deployed systems. The specialist will work directly with customers during installation, start-up, troubleshooting, and service visits, ensuring that each solution is properly configured, operating reliably, and meeting customer requirements. The position involves a mix of technical fieldwork, customer support, device configuration, troubleshooting, operator training, and collaboration with engineering and product teams. The selected candidate will also provide feedback from real-world deployments to help improve product reliability, functionality, and future design. This is a travel-heavy role, requiring approximately 50% travel within the United States. The ideal candidate is proactive, independent, safety-focused, and comfortable working in demanding industrial environments. Strong communication skills are important, as this person will serve as a key point of contact for customers during deployment and maintenance activities.