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Home/Templates/Onboarding & HR policies/Working hours and availability policy
Template & guide

Working hours and availability policy

A working-hours policy for distributed teams: core hours, overlap expectations, async norms, and meeting rules across time zones. Use it to keep flexibility without losing collaboration.

  • Made forEmployers
  • Reading time~2 min
  • What's includedA complete, professionally written document you can adapt to your team.
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The template

This policy sets expectations for working hours and availability at {{Company name}}, a distributed team working across time zones. It balances two things that matter equally: genuine flexibility in when people do their work, and enough predictable overlap for collaboration to function.

Standard hours and flexibility

A full-time schedule is {{Weekly hours, e.g. 40}} hours per week. Outside the core window below, you are free to arrange your day around focus, family, and energy β€” early starts, split days, and late blocks are all fine. A sustained change to your regular schedule should be agreed with your manager and reflected in your calendar.

Core hours

  • The core collaboration window is {{Core hours window, e.g. 10:00-14:00}} {{Reference time zone}}, {{Core days, e.g. Monday through Friday}}.
  • Be reachable during core hours β€” this is when meetings are scheduled and quick decisions happen.
  • If your time zone makes the full window unreasonable, agree a reduced overlap of at least {{Minimum overlap, e.g. two hours}} with your manager and record it in {{HR system name}}.

Availability and responsiveness

  • Keep your working hours visible in your calendar and your status current in {{Chat tool name}}.
  • During your own working hours, respond to direct messages within {{Response expectation, e.g. two hours}}.
  • We work async first: outside the overlap window, no one expects a reply until the recipient's next working block.
  • Nobody is expected to answer outside their own working hours, except under an agreed on-call rotation with its own compensation rules.

Meetings across time zones

  • Schedule meetings inside the core window whenever possible.
  • When a slot is painful for one region, rotate it so the burden does not always land on the same people.
  • Every meeting ships an agenda in advance and notes afterward; attendance is optional when the notes are enough to stay current.

Focus time

Core hours are for availability, not wall-to-wall meetings. Block focus time in your calendar and treat other people's focus blocks as you would a meeting: interrupt only for genuinely urgent issues.

Schedule changes and time off

  • One-off changes β€” an appointment, an errand β€” need only a calendar note if they take less than {{Threshold, e.g. two hours}}.
  • Longer absences use the appropriate leave type under the time-off policy.
  • Public holidays follow the calendar of each person's work location.

Recording hours

Where hours must be tracked for contractual or billing reasons, record them in {{Time-tracking tool}}. Everywhere else the default is trust: we measure output and outcomes, not minutes online.

Not legal advice

This template is provided for general informational purposes only and is not legal advice. Laws differ by jurisdiction and change over time β€” have a qualified professional review any document before you rely on it.

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